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Originally Posted by compurandom
Don't forget, a disproportionate number of people show up in these forums with complaints. Most people who have these devices are happy with them.
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Is every device they sell defective? Clearly not.
Do they have a history, across several devices, of issues (particularly lighting issues) showing up in a significant proportion of devices? Yes.
These aren't random issues, they are design defects that show up in the same way for specific models. The Forma often has a bright strip along the right-hand side. The One often has blotchy coloured lower corners with the ComfortLight on. The Clara often has light bleed along the sides.
Those things don't have to happen to 100%, or 50%, or even 10% of units to be evidence of poor quality control. We can't just ignore that.
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The proof of that can be found in the complaints in the Walmart thread...where they complain a lot of the devices are sold out...
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People who haven't bought them yet can't have encountered a problem...
Plus most of the problems are liveable with. I haven't returned my One, because taking the good with the bad I still like the device. But it has been poorly designed/built.