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Old 11-23-2018, 07:55 AM   #2
murraypaul
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Posts: 3,726
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Join Date: Jun 2008
Device: Note 4, Kobo One
Quote:
Originally Posted by k9reeder View Post
I see people saying, this or that has now been "fixed". For example the lighting and green/red blotching on the Aura One. The source for these reports often seems unknown, anonymously second hand via corporate underlings/insiders, or assumption.
To pick that one, the lighting issue for the KA1 has not been fixed, a device bought two months ago had exactly the same issue (blotchy ComfortLight in the bottom corners of the screen) as original devices did.
People saying it has been fixed have probably just gotten lucky and bought a unit with no issues, so assume all units now have no issues, or are passing on misinformation from a clueless first line support person.
Unless the problem is bad enough to have to do a recall, companies are unlikely to change hardware within a model, they will just wait and (hopefully) fix it next time around.
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