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bernard.ryefield · 11-21-2018, 12:29 PM

I came across a serious problem which necessitated a logout from my account on my Kobo Glo reader to rebuild the database. For an unknown reason, the logout procedure ends without effect, that is I am unable to logout. I tried a factory reset and completed the procedure but the database wasn't rebuilt and I wasn't logout either.

Here is what I intend to do:

Delete manually the database
Delete manually the metadata.calibre file
Eject the device
Turn off the device
Take out the SD card
Do a factory reset

Do you think I can do that safely? Do you see any other procedure I could use to solve this problem?

11-21-2018, 12:29 PM	#1
bernard.ryefield Connoisseur Posts: 93 Karma: 32466 Join Date: Jul 2013 Location: Paris Device: Kobo Desktop, Kindle Desktop, Kobo Forma	Problem to rebuild a Kobo database I came across a serious problem which necessitated a logout from my account on my Kobo Glo reader to rebuild the database. For an unknown reason, the logout procedure ends without effect, that is I am unable to logout. I tried a factory reset and completed the procedure but the database wasn't rebuilt and I wasn't logout either. Here is what I intend to do: Delete manually the database Delete manually the metadata.calibre file Eject the device Turn off the device Take out the SD card Do a factory reset Do you think I can do that safely? Do you see any other procedure I could use to solve this problem?