for those who are happy with the Kobo Forma good for you (he says without the slightest hint of sarcasm)
for those amongst you who believe the negatives outweigh the positives the solution is simple get a refund and try something else or save your money the choice is completely up to you
call me old fashioned but when i buy something new even more so when it's expensive i expect it to work relatively flawlessly = minus the easily curable poor quality control issues
personally out of the current range Kobo have to offer i would only buy/entertain the H2O2.
best wishes koboy