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Old 11-20-2018, 01:34 PM   #22
crocuta
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Posts: 18
Karma: 45774
Join Date: Jun 2013
Device: Pocketbook Aqua
Thanks to everyone who joined. Nothing helped, unfortunately.
Quote:
Originally Posted by Michal Jancik View Post
1) No need to install anti-virus on Windows 10.
# it causes a lot of problems on the whole Avast etc.
(In addition to anti-virus for nothing. Better install than an Anti-Spyware)
I have BitDefender, the same as before. Worked previously without glitch.
Quote:
Originally Posted by Michal Jancik View Post
2) You should install first driver for your "chipset".
#Not with Windows 10, but look for the drivers on the official factory page of your motherboard.
I have original drivers from Intel, its diagnostic tool says I have all the latest drivers.
Quote:
Originally Posted by Michal Jancik View Post
3) Connect to a USB 2.0 not on the 3.0.
No difference, previously it worked in any USB port, now in none.

Quote:
Originally Posted by darryl View Post
One thing I saw suggested which apparently worked for some is to connect the reader through an old usb hub.
Didn't work, sadly.
Quote:
Originally Posted by darryl View Post
I also saw references to a usb troubleshooter which may be worth following up.
Didn't help either.
Quote:
Originally Posted by darryl View Post
Another suggestion was to re-install the Windows software for your device, if it shipped with any.
There wasn't any specific software or drivers. All worked with generic Windows drivers.
Which brings me back to the original question - does anyone know WHICH drivers does Windows use for detecting and operating e-readers?
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