Quote:
Originally Posted by conan50
I don't know why, but several times lately I have noticed Amazon no longer labels ebooks I've already purchased as ebooks I already own.
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I have indeed seen a few like that and even grabbed one ... luckily it was a freebie.
Quote:
Originally Posted by Ricky D'Angelo
This happened after allegedly I had previously reached the limit of downloading the ebook different devices. I tried deleting the ebook from different devices however I was still unable to download the ebook to the device I wanted to read it on. I didn't want to deregister a device the ebook was on to add it to my new device so it looked like the only option was to purchase the ebook again. However, after calling Amazon customer support they sent the ebook to my new device free of charge.
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I had something similar happen to me, and talk about a marathon event to get fixed. At one point, after removing the ebook from every device (including the PC app), the guy I was dealing with at Amazon told me I needed to wipe one of my devices and start again. I refused of course (way too many to reload), and he eventually passed me up the chain and someone with more power, fixed things.
I really don't understand the need to limit the number of devices you can have an ebook on, certainly not for fiction. All the devices are in your name and linked to your credit card, so just a fool's paradigm to think you are somehow gonna overcome DRM using that method.
"Here friend, have this device of mine for free, and while you are at it, use one-click purchase for any ebooks you want." .... not bloody likely is it, truly ludicrous!