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Old 11-19-2018, 10:56 AM   #143
Atunah
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Posts: 1,817
Karma: 23400001
Join Date: May 2012
Location: USA
Device: K1/K3/BasicK Voyage/Oasis1/Oasis3
Quote:
Originally Posted by rosemaryknits View Post
I have been having hellacious trouble with 5.10.1.1 which I installed on my PW2 6th gen about a month ago. I couldn't download and open any docs from my cloud. I couldn't "send to paperwhite" from my cloud. (the sending function worked fine, I just couldn't open the doc on my paperwhite - I could open on my fire, and also in kindle apps on my phone and ipod) I had numerous freezes which could only be solved by a hard reset (hold the button 40+ seconds through several screen whiteouts)

I wanted to cry

I noticed that 5.10.1.1 has been put back up on Amazon's website, so I decided, "what the heck, lemme try," and I reinstalled it. I know it makes no sense, but I did it anyway.

The paperwhite went through the whole "installing new software" rigamarole, and voila - MY FRIEND IS BACK.

I can download and open docs from my cloud by clicking on a title listed in the paperwhite screen.

I can "send to kindle" (chrome extension) - which hasn't worked for me for over two weeks.

I can go to amazon.com/myk and send docs to my paperwhite from my cloud.

I couldn't do any of these things just 15 minutes ago.

I know it doesn't make sense, but it still works. I'm a happy camper!
I have the same issue with my Oasis2 since that new update, not being able to open anything docs or send them and if I try, it makes it so nothing can be downloaded including samples and amazon books. So I am going to give this a try if they have put up that software again for the O2. I'll have to check.

eta: nope, didn't work for me. Still locks up when trying to open a doc for like 2 minutes and then I couldn't even connect to wifi, which I don't recall happening on this device.
Restarting again and setting back to books only. Hopefully this didn't completely mess it up now.

Last edited by Atunah; 11-19-2018 at 11:17 AM.
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