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Old 11-19-2018, 02:46 AM   #11
fezon
Junior Member
fezon began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Nov 2018
Device: Kindle Paperwhite 2
Quote:
Originally Posted by fezon View Post
Hi,

I have a Kindle Paperwihite 2 and i´m facing the same problem as pete11 does. Yesterday I was contact Amazon support but they just say that the device i broken and they offer me a good price for a new one. The support helped me to try to update my device due to I´m not running the latest. My device has firmware 5.9.4 and when I´m trying to install the new one the device just start up with 5.9.4.

When I add new books to the memory after a while the device reboot and the new book it´s gone. Just like pete11 wrote: It's as if the kindle's memory has frozen in time and won't remember any changes.

Does any one know if there is a solution?

BR
Beside this problem my Kindle works perfectly on books I have added before this problem started.
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