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Originally Posted by ReadingManiac
Mine is the same, but they do respond to requests! Okay the timing issue can't be helped. They do take their sweet time.
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But, they diss you on ebooks and audiobooks (not eligible for interlibrary loan). Moving on, I have managed not to buy anything despite getting reminders about sales, although I did use a credit from Kobo to get the next book in the series I've been reading. The price had dropped finally too, so I have a little left over for something else later on.