I received my Forma 32G from Japan on this Monday
It had no issue except the light stripe
However, a blue area appears on the screen today when I turn on the front light
The machine has official cover to protect it and I only use it in my room.
I have tried manual factory reset twice but nothing changed.
It seems like I have to contact Kobo for international service now.
This is my first Kobo eReader and the purchase is quite frustrating...