Quote:
Originally Posted by HarryT
Whenever I have an issue I phone them. I find it much easier to explain things over the phone than using a text chat system. Unlike you, I've always found their support to be outstanding - the best around, by a long way.
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Mmmm there could be something in that ... reading diligently seems to be a struggle for many these days ... especially those with short attention spans.
Is that with UK Amazon or US Amazon?
Mind you, I hate hanging on or by the phone even more, and at least with text they can check and recheck what I said if they need to, and less chance of misunderstanding written as compared to verbal ... or should be.
Still, it may just be some of the types of issues I've had to deal with, as they are ok with simple basic stuff. Or maybe it is just those US Amazon operators available during my Aussie time zone.