Quote:
Originally Posted by HarryT
I'd suggest contacting Kindle support about this issue.
|
Unfortunately, I've had prior dealings with them and know exactly what they are like. They somehow fail to comprehend what you are telling them until you spend an age doing so, then when they finally get it, they offer commiserations and say they can't do anything, but will pass it on to some body or team, who are the only ones who can do anything, but who are usually busy and so can't promise anything. So guess what happens? Nothing.
EDIT - Don't get me wrong, they always fix some things ... basic things like an ebook not working or something purchase related ... stuff they have to fix. All too often they aren't easy to fix either, and occasionally they will be a numbskull and think it okay to wipe your whole Kindle, just to fix one ebook issue. Never let them, they always have other options available to them, but seem to want the quick easy solution for themselves instead, even though they are at fault, due to some bug or incorrect entry on their side.
Amazon are like so many big companies, that get too big, they play the odds game and fix bugger all. If you are lucky enough to get onto someone higher up the chain, you might get lucky.
---------------------------------
Anyway, yesterday it jumped from 12 to 13 ebooks that had lost their price. However, I have just checked today, and prices for all but 4 of the ebooks, have magically appeared again. So perhaps someone with some clout has reported the issue.
P.S. I'd almost finished setting up a dual boot system too, so that I could use another account, but with the Aussie Amazon store instead, to get around this tomfoolery. I think I will still go ahead with it though, as there may be other benefits (i.e Aussie ebooks not available to Americans .... as if).
