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Old 11-09-2018, 10:30 AM   #31
squiresque
Enthusiast
squiresque began at the beginning.
 
Posts: 43
Karma: 10
Join Date: Nov 2018
Device: Likebook Mars, Alita
returned forma, factory reset did not work

Prior to returning my Forma for a refund, a process that involved travel, tolls, and borders, I confirmed that factory reset does not eliminate the shaded border bar anomaly.

My preference for reading the Forma compared to the Kindle Oasis 2 was almost significant enough to motivate me to make the attempt to overlook the defect. I might have gone that route had corporate Kobo, who is surely aware of the problem, been up front about the defect, and had provided useful information about the possibility of having the defect fixed in the future through firmware or software updates.

The notion that the lighting anomaly is a side-effect of factory testing strikes me as bizarre. If so, the correct conclusion is that the unit has *failed* the factor test.
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