Thread: My Forma has lost its mind
View Single Post
Old 11-08-2018, 02:05 PM   #3
disconnected
Fanatic
disconnected ought to be getting tired of karma fortunes by now.disconnected ought to be getting tired of karma fortunes by now.disconnected ought to be getting tired of karma fortunes by now.disconnected ought to be getting tired of karma fortunes by now.disconnected ought to be getting tired of karma fortunes by now.disconnected ought to be getting tired of karma fortunes by now.disconnected ought to be getting tired of karma fortunes by now.disconnected ought to be getting tired of karma fortunes by now.disconnected ought to be getting tired of karma fortunes by now.disconnected ought to be getting tired of karma fortunes by now.disconnected ought to be getting tired of karma fortunes by now.
 
Posts: 527
Karma: 4504715
Join Date: Sep 2006
Location: US
Device: Kobo Forma, Libra, H2O2e2, Clara, Auras, Kindles, Nooks, Sony, iPAQ
Quote:
Originally Posted by mathil View Post
I would suggest checking that you have actually downloaded the latest firmware version (it should be 4.11.11980) from the Device Info page. The version upon release had a bug that caused the Forma to freeze unexpectedly, but that was immediately fixed.
If it's not that, download the last firmware from the first post in this thread. To install it, you'll need to unzip the contents of the file inside the /.kobo folder of your device, after connecting it to your computer. Then, disconnect and wait for the device to reboot and update.
Thanks. I do have 4.11.11980. After I did the factory reset and synced, it downloaded and installed automatically.

If I could be sure it was a software issue I might wait for a fix but I'm afraid it might be a hardware problem.

Right now I have it locked to portrait orientation so I'll see how that goes.
Last edited by disconnected; 11-08-2018 at 02:09 PM. Reason: to add
disconnected is offline   Reply With Quote