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Old 11-06-2018, 03:41 PM   #16674
bgalbrecht
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Posts: 1,806
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Join Date: Aug 2007
Location: US
Device: Nook Simple Touch, Kobo Glo HD, Kobo Clara HD, Kindle 4
Quote:
Originally Posted by issybird View Post


A HarperCollins book from my wishlist is currently $1.99 at Amazon, but I'd rather buy at Kobo. Search on author; the book's $1.99. Click on description; the book's $1.99. I've had problems with the "Buy Now" button at Kobo, so I add it to my cart. A good thing, because once in my cart, the book is $9.49. No matter how many times I repeat the steps, so it remains.

It's not worth the risk of buying it in my cart and hoping to be charged the "real" price nor the nuisance of contacting Kobo CS. I figure I'll try again later and ultimately will buy from Amazon if things don't right themselves, but buying a book shouldn't be this much trouble.

I don't love Amazon which certainly hasn't always done right by me, but at least I know that any issue with an ebook price can be undone immediately by returning a book.
That's up to you. If you don't have a problem with store credit (and I don't because I'm an ebook hoarder who buys too much anyway), it takes a minute to fill out the Kobo price match request, and take a screen print of the Amazon price. In a day or two, you'll get an email from Kobo Customer Service, and they'll credit you with store credit so that your effective cost was $1.79 plus local taxes on $1.79. Sure, I get it, if you're someone who buys 1 ebook a year, you're not going to want $8 in store credit sitting around forever, or if Amazon puts a boatload of books on sale for a day, and you would end up with $60 in store credit for $5 of books at Amazon. But, if you're someone who buys at least a couple books from Kobo a month, it's really no big deal to price match once in a while.
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