Quote:
Originally Posted by Atunah
I am curious as I have a similar issues with my Oasis2. For me its when I try to open any doc, sideloaded book or file, my kindles goes haywire. It gets stuck for a bit and then I get that same popup. But its what happens after that that is weird. Once I try that with a doc, doesn't work so I go back to my home. When I then try to download anything from the cloud, kindle purchased books, samples it says downloading and complete, but they aren't actually there. They just will not download. The only thing that fixes it is a restart. I even did a complete factory reset on it and it didn't fix that issue. So for now I cannot open any docs on my Oasis. Thankfully I have other kindles that I can get my recipes on. The Voyage and basic with the same new update 5.10.1.1 does not have that issue.
I send feedback about this and also the issue with the books in the kindle store not showing any info other than the blurb on the Oasis. No reviews, no series info, no also boughts, etc. I send feedback from the device as they get a log that way. Settings, contact us, feedback.
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Get straight on to tech support for that.