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2 more thoughts, then I will leave it for others to join in and you to feedback
1. are u sure you actually have an 8th gen , and not a 7th gen, how are you determining that ? because if you have OS6.3 and the 8th gen has OS7 then something does not compute
2. the card issue is worth re-raising in its own thread. it is just possible that what you see is by design i.e. if the max addressible memory is 256 and you insert a 256 card, maybe the tablet switches off the internal memory and uses the card as if it was internal. pure speculation here. as you bought the tablet ( and maybe the card also) from amazon you could email or chat to amazon support ( make no mention of the google stuff) and say when I put in the card, the fire formatted it and then my internal storage vanished. they may have an explanation or a fix
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