Quote:
Originally Posted by EldRick
I had one that showed the dreaded grey bar, and called Kobo for a return. The CS rep had me do a factory reset on the Forma, and the artifact was reduced by 80%.
While it was dark enough to be distracting before, after the full restart it is acceptable - slightly there if you look for it, but not enough to be annoying.
I conclude that this may be a calibration issue - has anyone else tried a factory reset?
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I had already done 2 factory resets with no apparent change. Inspired by your post, I just did a manual factory reset, holding down page turn and power button.
Sadly for me, again there is absolutely no change, to my eyes at least. Maybe there's placebo effect for others, or maybe I'm just seeing things. I really wanted to see some improvement. But no joy.
People talk about a "grey bar," but what I see is a grey bar with a white streak going down the middle of it.
Anyway, I have to go back to the CURB method to alleviate the distraction, thankfully it helps. First World Problems...
Link to Kobo Forma help:
https://www.kobo.com/help/en-US/arti...s=Kobo%20Forma