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Old 11-02-2018, 06:22 AM   #10
k9reeder
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Posts: 173
Karma: 216716
Join Date: Dec 2010
Device: Sony PRS-350, Galaxy Tab S2, PW3(7th) Kobo H2O (1st), Forma
I am on the verge of asking for a refund. I'll decide on Monday.

- I have the button side imperfection clear as day, as all the other user photos on this forum show.

- I also have, and God so help me I am not that particular (I invented CURB) a lighting gradient issue where the far side is brighter (not by much) than the button side, but that's not a deal breaker, if only for the side imperfection.

- Yesterday, I had a series of failures, one of which is definitely Kobo's fault, and the others probably the result of database corruption caused via Calibre or plugin (or Kobo!).

- Kobo's fault (minor) - When I sync'ed a day ago, my Forma downloaded a cover only of a book I'd long ago archived on Kobo.com, and bumped up the number of books I had in that collection by one even though the phantom book was not on my Kobo;

The rest below I suspect was caused by Calibre and/or plugin:

-Next, and unrelated? after I had transferred a couple of epubs via USB from Calibre (using the KoboTouchExtended plugin to convert to kepub), and properly ejected, the Kobo looked like it was processing as usual, but when done the books weren't on my device. First time that's ever happened using the Forma or my H2O.

-Then I reconnected to Calibre to see if the books would appear on the device in Calibre. Not there. And at some point then the device spontaneously rebooted. I can't remember what in particular I was doing other than browsing with Calibre.

-After that unintended reboot, the Forma had prematurely expired 3 library books, and wiped my Wifi and Overdrive info.

-So looked to me like database corruption. Never had that issue on my H2O. I did a factory reset. (Now my second forced (and by the way did nothing to improve the lighting issues).

-The reset went fine, except that during my own adjustment of settings, I got my first Forma freeze (something others have reported). This occurred, I believe at "Energy saving" when I unchecked "Automatically share." I had not enabled the PIN, another reported problem

-Power off and then on, now the Forma is back to "normal." And I'm really wary of it now, and it's looking at me like I might return it to the dog pound on Monday. (Not because of the database corruption, which I'm indirectly responsible for, using Calibre, but because of the screen imperfections and a random freeze.)

(P.S. Just for the hell of it: the Forma has rarely reported the strength of my WiFi accurately. I'm well down the list of my neighbors, although all my other devices indicate my WiFi is blasting a consistently strong signal.)

All along I have been using the latest Calibre version 3.33.1 (for Forma) and the firmware update 4.11.11911.

Edit - thinking about it, maybe Kobo.com did trigger some kind of cascading database problem. Don't know.

Last edited by k9reeder; 11-02-2018 at 08:36 AM.
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