Quote:
Originally Posted by kansaskyle
I contacted Kobo support and they had me do another factory reset, and send a picture of the screen. They told me I qualify for warranty replacement and sent me back to Walmart since that is where I purchased.
...
So now I have a nice shiny Walmart gift card with $284.51 in credit, but no Forma. I'm glad I still have my KA1.
|
Well, that worked out well, at least. I still have a few days left myself to exchange or refund.
I'd be interested in seeing your photo, if you're able to post it. If not, that's okay. I was just curious what Kobo folks would consider qualifying as a defect.
Anyway,
I have yet to see any photo of Forma screen posted, or reviewed online, or on youtube, wherever -- that did not show signs of the problem. I mean, photos or videos taken
with the inbuilt lighting turned up, and the studio lights or room lights turned down. -- I realize folks haven't been inspired to post photos if they're satisfied with their device. It's just I still wish I could see with my own eyes and know I'd have a chance in a replacement lottery.
