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Old 10-31-2018, 06:38 AM   #28
k9reeder
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Posts: 173
Karma: 216716
Join Date: Dec 2010
Device: Sony PRS-350, Galaxy Tab S2, PW3(7th) Kobo H2O (1st), Forma
Quote:
Originally Posted by Amiieey View Post
I just got the forma and while I see this issue, it personally doesn’t bother me much at all. Especially since I like to keep natural light on, I found that it diffuses the problem considerably.
Yes, I find the screen is gorgeous to read on if I don't use the inbuilt lighting but instead read with a desk lamp or something. Problem for me is that I read a lot in the dark or dim light and also want to use the inbuilt warm lighting system.

Quote:
Originally Posted by EldRick View Post
I got a Forma yesterday, and began noticing the 5mm grey bar along the button edge, which was quite apparent, and faded off for another cm farther into the reading area.

So I opened a session with Kobo customer support, and was told that I should factory reset the reader. I did so, which then downloaded the update, for another 14 minutes.

Much to my surprise, the grey bar is much reduced. It is still a slightly different eye-twisting color vs. rest of the display, but it's now reduced to the point that I'm reconsidering whether to return it and swap it for another one in the panel-lottery.
I wonder what the technical explanation for this could be?

In any event, I bought the Forma on Day 1 of availability, immediately noticed the imperfection down the button side and after some soul searching sought to exchange it on Day 2. So I reset the device.

In the store, the replacement I looked at seemed the same, but it was impossible to be sure because of the store lighting. I decided to keep the one I had and wondered if it was only me being too particular.

However, later that same afternoon I saw someone in his forum make the first and similar observation, and so then I also chimed in.

The grey bar, which I would describe as a white streak, persists after my one and only reset. Can't really say if has improved any. Maybe it has and I wasn't looking for it. I just know it's still distracting for me unless I CURB it.

Last edited by k9reeder; 10-31-2018 at 06:46 AM. Reason: typos
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