Quote:
Originally Posted by jiminrussell
I would like to test this out but Kobo still haven't shipped my replacement device! My request is sitting on "Hold" now, with no explanation as to why. I emailed them about it and got a quick response that they would escalate it but nearly 24 hours later it is still sitting on hold.
The joy of dealing with Kobo customer service. 😐
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Phone or the chat service is best and in that order.