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Old 10-30-2018, 01:21 PM   #8
crocuta
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Posts: 18
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Join Date: Jun 2013
Device: Pocketbook Aqua
Quote:
Originally Posted by stumped View Post
the missing something is most likely a USB driver for your specific hardware, or usb hub driver

do other devices such as USB sticks still work. ?
are you using usb mouse, keyboard ok...
Yes, all other USB devices are working just fine, including mobile phones. They get recognized without problems.

Quote:
Originally Posted by stumped View Post
the fix will be to force windows to search for a better driver, or to get the usb hardware make and model from device manager and search yourself
you say you tried a re-install usb drivers - how did you do that , what did you install ?
Computer/Manage/Devices/USB/right click, remove, restart the computer so it would install the drivers anew.
When that didn't help, I tried Driver Booster, no result.

Quote:
Originally Posted by stumped View Post
what usb ports do you have and are they blue ( USB3) or black( USB 2)
Both. Before, it didn't matter which port I used, it worked everywhere, now it doesn't work anywhere.
Quote:
Originally Posted by stumped View Post
does device manager show any exclamation marks or unknown devices
No, all drivers are accounted for and supposedly working.
Quote:
Originally Posted by stumped View Post
are you using any security software that could be blocking USB
I have BitDefender but I don't think it's blocking USB devices (as mobile phones get recognized without problems and there is nothing in BD logs to indicate it prevented USB device from connecting to the computer.
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