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stumped · 10-30-2018, 10:10 AM

the missing something is most likely a USB driver for your specific hardware, or usb hub driver

do other devices such as USB sticks still work. ?
are you using usb mouse, keyboard ok...

the fix will be to force windows to search for a better driver, or to get the usb hardware make and model from device manager and search yourself
you say you tried a re-install usb drivers - how did you do that , what did you install ?
what usb ports do you have and are they blue ( USB3) or black( USB 2)
does device manager show any exclamation marks or unknown devices
are you using any security software that could be blocking USB

10-30-2018, 10:10 AM	#7
stumped Wizard Posts: 3,305 Karma: 10259306 Join Date: May 2016 Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,	the missing something is most likely a USB driver for your specific hardware, or usb hub driver do other devices such as USB sticks still work. ? are you using usb mouse, keyboard ok... the fix will be to force windows to search for a better driver, or to get the usb hardware make and model from device manager and search yourself you say you tried a re-install usb drivers - how did you do that , what did you install ? what usb ports do you have and are they blue ( USB3) or black( USB 2) does device manager show any exclamation marks or unknown devices are you using any security software that could be blocking USB Last edited by stumped; 10-30-2018 at 10:14 AM.