Quote:
Originally Posted by jiminrussell
I've updated my Forma to this new firmware level, hoping it fixes the issues I have with it freezing, we shall see.
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It’s possible that this is a bug in the firmware. A friend tested this a bit more than I did but we came to the same conclusion enabling PIN mode causes the Forma to lock up. I’v posted in the kobo bugs thread but I’ll also post here. Not sure if this was present in the older firmware neither of us wanted to reset our devices.
On the Kobo Forma running 4.11.11911 there is a bug which will cause your Forma to 'freeze' while reading.
How to reproduce this bug:
1) Ensure you are on 4.11.11911 (not sure if it happens on the shipped firmware)
2) Enable the PIN setting in Settings>Energy and Privacy Settings
3) Put the Forma to Sleep (presuming power off would also work)
4) Wake/turn on Forma, open a book, kepub or epub, and take over 1 min or so to turn the page
The result is the Forma becomes unresponsive to touch, continues displaying the same page of the book, and you'll need to hit the sleep button to put it to sleep', then wake it, enter pin, and you're off to the races until you take over 1min to read a page.
I have submitted this to Kobo via customer support. I was unable to find a 'feedback' option the rep said was on the kobo website. But the rep said they would escalate the issue.
My friend likewise reported this issue. It’s easily reproducible and can be reverted by disabling the PIN. So anyone and everyone with a Forma can test this out.