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crocuta · 10-27-2018, 03:43 PM

Since Google failed me, I have to ask here.
The situation:
Computer with Windows 10 after clean installation won't recognize e-readers anymore. This is not limited to Pocketbook, I have Bookeen too and it fails to show up in the computer as well.
Before the clean install everything worked fine so there are no problems with USB ports or cables.
When I plug in the e-reader, the USB-sound is played but nothing else happens. Under PC Management I can see a new drive (e-reader) but it is not initiated and I wouldn't touch it unless I have to. There is no letter assigned to it and it basically looks like an empty drive without partition.
My conclusion is: as the previous Win 10 installation was an upgrade from Windows 8, there must be something (drivers?) Win 8 used to recognize an e-reader as such. After the upgrade it probably stayed in the system and e-readers worked fine. However, a clean install of Win 10 doesn't have this something.
So - what is that SOMETHING and how can I put it back?
(Note: I tried every possible solution I could find - change the cable, different USB ports, re-install of USB drivers, etc.)

10-27-2018, 03:43 PM	#1
crocuta Member Posts: 18 Karma: 45774 Join Date: Jun 2013 Device: Pocketbook Aqua	Not recognized by computer Since Google failed me, I have to ask here. The situation: Computer with Windows 10 after clean installation won't recognize e-readers anymore. This is not limited to Pocketbook, I have Bookeen too and it fails to show up in the computer as well. Before the clean install everything worked fine so there are no problems with USB ports or cables. When I plug in the e-reader, the USB-sound is played but nothing else happens. Under PC Management I can see a new drive (e-reader) but it is not initiated and I wouldn't touch it unless I have to. There is no letter assigned to it and it basically looks like an empty drive without partition. My conclusion is: as the previous Win 10 installation was an upgrade from Windows 8, there must be something (drivers?) Win 8 used to recognize an e-reader as such. After the upgrade it probably stayed in the system and e-readers worked fine. However, a clean install of Win 10 doesn't have this something. So - what is that SOMETHING and how can I put it back? (Note: I tried every possible solution I could find - change the cable, different USB ports, re-install of USB drivers, etc.)