Thread: Clara HD Is this the only reader with warm light?
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Old 10-26-2018, 10:25 AM   #61
forster01
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Posts: 197
Karma: 82624
Join Date: May 2013
Device: Kobo Forma, Kobo Aura One, Kobo Aura HD, Kindle, Amazon Fire HD
About kobo customer service, in 2013 i bought Kobo aura HD, and after 2 years of use i saw my dog carrying it in his teeth and that broke a screen. my kobo was dead.as i live in non eu country i contacted kobo in germany about the screen "issue" not telling them a real cuse.

Although that happened 2 months over a warranty period, they replaced my kobo with a new one (still working).

I'm very happy with kobo CS.

i had to pay dhl costs only for returning the device, and got one back with no costs.
Last edited by forster01; 10-26-2018 at 12:36 PM.
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