Me: Can you please tell me if there are plans to release a kindle paper white with a comfort light (Change color temperature) in the works? I noticed the new one does not have it. Why no include it? I will never buy another kindle with out this feature. Please tell someone.
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Dalli Ravi Teja: Hello, my name is Dalli Ravi Teja. I'm here to help you today.
The new one has a color invert option.
Me: so white on black?
Dalli Ravi Teja: Yes.
Me: that info should be on the description page
Thats fine but its still blue light?
Dalli Ravi Teja: It would be available for all the compatible model s once an update is rolled out.
Me: I have a kobo and I use that at night because the blue light from the kindle bothers me
Dalli Ravi Teja: Yes, I understand what you are asking.
You would like a reading mode on the device,
I am updating this to the feedback team. They collate all the feedback that we receive and work on it to develop a feature in the upcoming software update.
Me: Can I ask specifically why Amazon has not released a model with the ability the change the color temperature? It seems absurd to me they haven't done it. Many of the competitor devices have it. The Kindle would be the best in my opinion if it had that feature and relaxed on the kindle only books and those advertisements.
Dalli Ravi Teja: I am from the support team. I do not have that information.
I can remove the ads from your device free of charge.
Me: Im sure they have received tons of requests about the color temperature change feature, because I know I am not the only one. How and who do I contact on the Kindle engineering department directly to get a real answer?
Really? Removing the ads would be awesome. I know I can go to Amazon to buy stuff.
Dalli Ravi Teja: Sure, I can do that for you.
Me: Cool
Dalli Ravi Teja: Shall I go ahead and remove the ads now?
Me: Sure, on the 3G that'd be appreciated.
Dalli Ravi Teja: Okay, just a moment.
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Me: Also, the inverted colors are good, but suppose Amazon came out with its own gels to change the color temperature? This option would obviously not be ideal, but why release a new kindle without the temp change. I don't get it. Behind the times
I'll check... thank s
Dalli Ravi Teja: Sure, I agree with you.
Me: Thats great to hear
Dalli Ravi Teja: I respect your point of view. But those matters are out of my purview.
Me: Weird marketing in my opinion
Dalli Ravi Teja: I can update this to the concerned team.
Me: Just give the people what they want, make it well from the start and sell it forever
Incrementally releasing 'new' features is ridiculous
Dalli Ravi Teja: As there is no direct chat with the engineering team. We are the support team so we face the customers.
Me: In my opinion
Dalli Ravi Teja: Okay, sure.
Me: The offers are gone, appreciate it
Dalli Ravi Teja: Thank you
Me: Thats all I got at the moment thank you.