Quote:
Originally Posted by jackie_w
As you're in the UK I'm not sure why you would ever need to deal with Kobo Customer Support. The ClaraHD has been selling at John Lewis, Argos and PCWorld. I got mine from John Lewis, who have a great returns policy (but it doesn't seem to be in stock right now). WHSmith also used to sell Kobos but I'm not sure whether they still do.
Once purchased, if you just need help in how to get the best out of it, IMHO you'll probably get better info from knowledgeable Kobo owners here at MobileRead than you will at Customer Support.
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The area of B'ham in which I currently live is poorly served for those shops. There's a John Lewis in the city centre, but it's on the brink of going bankrupt. If WHSmith still sell them, there's a shop not too far from me. But the nearest PC World is in my old stomping ground of Selly Oak; I left there a few years ago to get away from the students!
I don't drive, so travel by taxi and (rarely) bus.
If I purchased the Clara online, good customer service would be necessary if I needed to return it because of bright spots.