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Old 10-22-2018, 06:41 PM   #9
jackie_w
Grand Sorcerer
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Posts: 6,252
Karma: 16544692
Join Date: Sep 2009
Location: UK
Device: ClaraHD, Forma, Libra2, Clara2E, LibraCol, PBTouchHD3
Quote:
Originally Posted by BookCat View Post
Not the worst customer support, but not the best.
As you're in the UK I'm not sure why you would ever need to deal with Kobo Customer Support. The ClaraHD has been selling at John Lewis, Argos and PCWorld. I got mine from John Lewis, who have a great returns policy (but it doesn't seem to be in stock right now). WHSmith also used to sell Kobos but I'm not sure whether they still do.

Once purchased, if you just need help in how to get the best out of it, IMHO you'll probably get better info from knowledgeable Kobo owners here at MobileRead than you will at Customer Support.
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