[Ivan]

I found a serious hardware issue on my band new IREX. I got the ereader last than a week. I got 3-4 days ago and finally a chance to play on it and found that. No even any minor physical-injury from my side. I don’t know whether it came like this or just happen since it is kind of not very obvious if you don’t pay attention but kind of serious defeat. I am starting to play on it and surprising found a complete horizontal black stripe (~a hair thickness) on my irex screen. (see the attached 2 picture) That is NOT a physical scratch on surface. They do not disappear when the unit is turned off but the intensity of the line changed from time to time, and appear permanent.

Software version: 2.6.

I would like to have my normal band new “normal” irex the soonest the possible.

All the Best, Ivan