[rube]

Just a FYI. I don't use a Kobo ereader but I do sometimes buy ebooks from Kobo. I'm in Australia. I don't know how long it's been there because I haven't bought an ebook from Kobo for a while but I now need to use the Kobo Australia website. (Ok, got that all sorted). In the process of all this I tried to use the Kobo desktop app. It synched but a half dozen books didn't have download symbols. These are books I can download from the website. (To cut a long long story short) I uninstalled the app, downloaded from the Kobo Australia site, installed and synched and I still can't download those half dozen books. I used the online chat at Kobo to check this out and (cutting a long story short again) the recommendation is that I uninstall the app and only use the Kobo Australia website. There is some sort of disconnect between the app and the website. They will pass this issue on to their techie people.