Thread: Glo HD My Glo HD is dead.
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Old 10-12-2018, 02:13 AM   #2
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Exactly what to do depends on what is happening. So:

- Does anything happen when you try to turn it on?
- Does the light under the switch do anything?
- Does the screen flash? Does the frontlight come on?

But, the things to try are:

- Charge the device. It doesn't matter what you think the charge level was before, just assume that something has run the battery down.
- Hold the power button down for about 20 seconds. Release it and turn it on again.

After that, it depends on what is happening. A factory reset might be needed. Or you might need to restore an image to the internal SD card.
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