Thread: Kobo not detected over USB
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Old 10-08-2018, 11:28 AM   #2
ps67
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Posts: 755
Karma: 7025494
Join Date: Aug 2017
Location: Italy
Device: Kindle Paperwhite, Kobo Elipsa, Pocketbook Inkpad 4, Inkpad Color
Quote:
Originally Posted by kobocomeon View Post
I recently got a Kobo Aura One and I can't get the damn thing to connect to my computer (macbook, OSX High Sierra) over USB.

It did work once or twice at the beginning, but since then its never detected by my laptop. The Kobo shows the "computer detected" popup, I click "connect" and it shows "connected and charging". However, OSX cannot see it, Calibre cannot see it, it does not show up in System Information or Disk Utility.

My USB ports are fine. All other devices (bluetooth dongles, hard disks) work with the same USB ports. Tried two different working cables too.

I can't add any books to the frikkin thing without USB.. anyone know how to fix?

(To add insult to injury, it doesn't detect my 5Ghz Wifi, it detects but cannot connect to the 2.4 Ghz Wifi. So I have no way of connecting it to my computer.)
Did You try to connect to another computer? Just to know if Kobo works elsewhere. Another chance is to buy a new cable, of good quality, and try with it. There is a post in this forum that indicates that a shiny new cable solved it.
If nothing works the guilty is Your Kobo.
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