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There are so many things wrong with B&N's business model and I don't quite understand why they don't seem to have any common sense when it comes to a lot of their business practices. I remember one time I wanted to get a book and they had a better price online than in-store. They would not price match THEIR OWN WEBSITE. I found this to be highly amusing and self-destructive. I told the salesperson "Fine, I'll just buy it elsewhere" and I did. Little things like this are what made me move away from B&N as a regular stop.
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