MobileRead Forums - View Single Post - Troubleshooting Software update killed my Kindle Paperwhite

stagnite · 09-18-2018, 11:11 AM

On 12th September I received:

Dear Customer,

Greetings from Amazon.co.uk.

We are writing to confirm that we are processing your refund in the amount of £18.00 for your Order xxxxx-xxxxx.

This amount has been credited to your payment method and will appear when your bank has processed it.

This refund is for the following item(s):

Item: Kindle Paperwhite E-reader, 6" High-Resolution Display (300 ppi) with Built-in Light, Wi-Fi (Black) - Includes Special Offers
Quantity: 1
ASIN: B00QJDO0QC
Reason for refund: Item billing error

The following is the breakdown of your refund for this item:

Item Refund: £15.00
Item Tax Refund: £3.00

Your refund is being credited as follows:

Visa Credit Card [expiring on *****]: £18.00

These amounts will be returned to your payment methods within 5-7 business days.

Have an issue with your refund, or a question about our refund policy?
Visit our Help section for more information:

http://www.amazon.co.uk/gp/help/cust...y.html?nodeId=

Thank you for shopping at Amazon.co.uk.

Sincerely,

Amazon.co.uk Customer Service
http://www.amazon.co.uk

Note: this e-mail was sent from a notification-only e-mail address that cannot accept incoming e-mail. Please do not reply to this message.

£18 finally arrived in my bank a few days later. What a shower!

Anyone know what to do with a dead Kindle?

Thanks for all your comments folks.

09-18-2018, 11:11 AM	#31
stagnite Junior Member Posts: 5 Karma: 10 Join Date: Aug 2018 Device: Kindle Paperwhite	On 12th September I received: Dear Customer, Greetings from Amazon.co.uk. We are writing to confirm that we are processing your refund in the amount of £18.00 for your Order xxxxx-xxxxx. This amount has been credited to your payment method and will appear when your bank has processed it. This refund is for the following item(s): Item: Kindle Paperwhite E-reader, 6" High-Resolution Display (300 ppi) with Built-in Light, Wi-Fi (Black) - Includes Special Offers Quantity: 1 ASIN: B00QJDO0QC Reason for refund: Item billing error The following is the breakdown of your refund for this item: Item Refund: £15.00 Item Tax Refund: £3.00 Your refund is being credited as follows: Visa Credit Card [expiring on *****]: £18.00 These amounts will be returned to your payment methods within 5-7 business days. Have an issue with your refund, or a question about our refund policy? Visit our Help section for more information: http://www.amazon.co.uk/gp/help/cust...y.html?nodeId= Thank you for shopping at Amazon.co.uk. Sincerely, Amazon.co.uk Customer Service http://www.amazon.co.uk Note: this e-mail was sent from a notification-only e-mail address that cannot accept incoming e-mail. Please do not reply to this message. £18 finally arrived in my bank a few days later. What a shower! Anyone know what to do with a dead Kindle? Thanks for all your comments folks.