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Originally Posted by jęd
But if she read all that there was to know about the illiad then she would have hit this forum at some point. And she would know the problems about it, ie the unfinshed software, the lack of being able to read protected pdfs.
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Why should that have changed anything? The review is of the product. It doesn't change because there is some third-party forum somewhere that collects useful information. It may help a user getting past any initial hurdles, but don't for a second think it somehow improves the product itself. Any iLiad community is beside the point for this review: the reader's main interest is not anywere but in the product and the company that makes it.
The review notes three major limitations "as currently shipped". Are they wrong? Seem to be what has popped up again and again over the past months.
The author also make clear that she thinks these problems are fixable, and don't damage any long term prospects.
I read the review as critical, but not negative.
The intended audience is not interested in details: they ask 'can I use it'? Only an incurable optimist would commit the mistake of saying what software version will remove the errors identified, or what date that will actually happen, and even promise that it will happen at all. That's for sales people to promise -- they get paid to do so. Even a mention of frequent updates, promised improvements, etc. would weaken the conclusion: 'it's not ready for prime time yet'.