Thread: Review 9-6-2006
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Old 09-08-2006, 03:17 AM   #16
ath
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Posts: 222
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Join Date: Jun 2006
Location: Malmo, Sweden
Device: iLiad, Sony PRS-505, Kindle Paperwhite & Oasis
Quote:
Originally Posted by Riocaz
For someone "respected" and "tech-savvy" diddn't realise that the documentation was on the iLiad.
Do you know, or are you guessing? For my own part, I knew immediately where the documentation was ... but I couldn't make the on-switch work.

And the on-switch to a first-time user is that round button in the upper right corner. When that doesn't work, it's any obvious button on the back (which there aren't any), and then it's the guess that just perhaps one of the other front buttons may double as a power-on switch as well.

It was not until I could read the text beneath the real on-off switch that I was able to turn it on, and even that took a few more tries than I liked: I can't remember any other device that uses this kind of half-hidden slide-switch that can't be operated unless I use a tool. Identifying it required both a good source of light, and that I took my glasses off ("... black buttons, labelled in black on a black background ... " comes to mind). Good design means the on-switch should be identified unambiguously without such close-up views, and operated without recourse to matches or pencils or similar tools. There are even standard symbols and colours to use for the purpose ...

And when you take into account that the battery may be depleted, and need to be recharged ... well, you don't place 'read this first' information on the device you can't use for reading it.

No, I largely agree with the review: the iLiad box badly needs a sheet that explains these things. Noone wants the first user action to be a call to support for help: that is a major downer.

My first impression of the iLiad was largely submerged in the excitement of seeing how it worked. The technology nerd in me likes it and what it stands for, but the user in me ... no, I'll wait for a second-generation device instead.
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