Quote:
Originally Posted by DNSB
The one time I did a referral, it showed up as a credit on my account. There was no email but when I next purchased a book, I noticed that there was enough credit to pay for it.
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I've been checking ... not there. I guess I'll chat with customer service. If I've done something wrong maybe they can tell me where I messed up.
EDIT: Okay, finally got in touch with them. Explanation: When my brother followed the link they featured a Walmart eBook login to create a new Kobo account. Since he used that instead of the Rakuten Kobo link (further down the page), the promotions are not the same (even though he did get the $5 credit, the referral credit didn't follow). Something to remember if you plan to refer a lot of new customers to Kobo for the referral fees. Be sure to tell them "sign up for the Kobo account, not the Walmart one" — even though the Walmart is now the default login in the U.S.