Quote:
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Originally Posted by jęd
...such a basic mistake over the supplied documentation....
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Not to mention the fact that she seems to have missed the bit in the ordering process where they tell you it's not a finished OS/Software set -- hardly qualifies as "being sold as a finished consumer product" in my book. Oh wait, that has been mentioned.
Perhaps she didn't place the actual order....
On the Secure PDF point, I think it's probable that she just assumed in the absence of any comment on secure PDF's that the reader would handle them (but unable/unwilling to admit the error). I'd've expected someone as knowledgable as she makes herself out to be would realize that the usual reason for marketing material
not expressly saying a product
will do something is because it
won't do it.
Marketing guys tend to make sure to mention all the "will do's" their product can scrape together, which is why we have the phenomenon of bragware. If they don't say it will do "X", I think the better assumption is that it won't until you get a specific answer otherwise. (shrug) But that's just me.