Quote:
Originally Posted by ZodWallop
Yeah, I worked for B&N for a little bit a few years ago. I always thought it was weird the way B&N online wasn't integrated in any meaningful way with the stores. Any time customers came in and talked about the price online (for instance) we had to go through the spiel that online was a separate business. It never made B&N look good.
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Towards the end, I would go to my local Barnes & Noble to see what was new. When I would find a book that I wanted, the first thing I did was look to see if it was available as an ebook at B&N. Usually, the answer was no. Then I would check the Kindle store, where more often than not, I found it. Only if the ebook wasn't available did I buy the dead tree edition (usually non fiction, since most new SF&F was at the kindle store).
What I really wanted to do was pick up the book, scan the bar code in my Nook app, and have it say "yep, we have that, would you like to buy it". Of course, that was purely a pipe dream.