MobileRead Forums - View Single Post - Troubleshooting Software update killed my Kindle Paperwhite

stagnite · 08-31-2018, 05:04 AM

Update.
I tried everything I could including removing the battery for a week or so, removing the battery at the precise moment the screen would refresh after holding the button for 40 seconds, even taped a small object to the button so that the button was permanently held in.
Everything I tried failed to get the damn thing out of update mode.

Eventually, Amazon offered me 20% off a new one so I too that offer. If the Kindle had not been bought as a present for my lovely GF, I would have pressed Amazon harder. They suggested that I took it back to the retailer for a repair - which was Amazon!!!!

Thank you all for your comments. Anyone want a Kindle Paperweight?

08-31-2018, 05:04 AM	#28
stagnite Junior Member Posts: 5 Karma: 10 Join Date: Aug 2018 Device: Kindle Paperwhite	Update. I tried everything I could including removing the battery for a week or so, removing the battery at the precise moment the screen would refresh after holding the button for 40 seconds, even taped a small object to the button so that the button was permanently held in. Everything I tried failed to get the damn thing out of update mode. Eventually, Amazon offered me 20% off a new one so I too that offer. If the Kindle had not been bought as a present for my lovely GF, I would have pressed Amazon harder. They suggested that I took it back to the retailer for a repair - which was Amazon!!!! Thank you all for your comments. Anyone want a Kindle Paperweight?