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Amazon's "crushing dominance" that the author talks about is kinda evident in their kindles. Now I say this as someone who has had three Kobos, loves them, and recently bought a cheap Kindle used until I figure out what to do for my next one ... Kobo's being asinine and unhelpful with a repair issue. I think the writer just didn't make that clear what they meant; it's not a matter of bias, as much as a matter of they wrote it without explaining it. Not bias, just not explained well.
The Kindle does make it so much easier to get books. So much easier. And I think that's what they mean. Not just the store. But even books from other sites are easy to show up. A friend sends me a book, it shows up. A family member lends one to me, it shows up. I check something out of libraries in more than one country ... they just show up. I use the Kindle Owners lending library, it shows up. I send something via email, it shows up. Kindle dominates in more than just the store ... in the free books each month, the kindle lending library, family sharing, friend sharing, emailing books to yourself instead of side loading through Calibre, library Overdrive integration. And mind you, I bought a 4-year-old kindle that does all this while I'm on the bus to work.
So what I'm trying to say is, there might be bias or preference. But I think part of what there is, also is just that the author didn't spell out what they mean by the dominance of Amazon. They just make it so simple, so much easier, so seamless.
[ I'm still hoping Kobo gets their sh&% together and can help with my reader issue or at least stops insisting in every help exchange that I need to buy a new Kobo model they're trying to get rid of rather than fix the kobo I currently have. I still like them. But I'm starting to feel like a dumped ex that just hasn't moved on.]
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