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All emotional language and actual guilt or innocence aside, if I was a shareholder I would be incensed at the way this was handled. B&N could and should have foreseen this as not only the possible result but the likely one. I respectfully disagree with the suggestion that a lawyer should be instructed to avoid the relevant use of "emotional language" in pleadings out of some misguided desire to take the moral high ground and appear more professional than one's opponent. Emotional language or not, it is the claim itself and the possible liability which does the real damage.
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