[billper]

hi guys

when i connect the prs-505 to my laptop i receive the error screen entitled 'error' with the body text 'operation failed due to error' in ebook library. in the left hand menu pane the icon of the prs-505 is displayed with the word 'error' next to it. the ebook library no longer reads the prs-505 contents but adobe de can.

if i uninstall reboot and then reinstall the sony library software and connect the prs-505 the library shows 'scanning' for a few seconds then fails with the above error.

after the error, ebook library does not display the contents of the prs-505.

it is not clear why this error started to happen - in my first few weeks of owning the prs-505 the sony ebook library worked fine.

my prs-505 itself is working ok otherwise. i have bought and successfully transferred several ebooks from reputable stores using adobe de. adobe de can see and manage the contents of the prs-505 successfully.

any help gratefully received