Thread: Troubleshooting Software update killed my Kindle Paperwhite
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Old 08-27-2018, 06:28 AM   #25
rioachim
Enthusiast
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Posts: 26
Karma: 150000
Join Date: Jun 2015
Device: PW2
Again, some people make no distinction between ‘root cause’ and ‘effect’. Not to mention that updating mechanism, encryption, signing, flash storage, are foreign concepts.

If your device is out of warranty you are not entitled to a free repair. If you think Amazon makes bad products or services, you can buy a different product next time.

It is impossible to please every customer out there and some will think they are not understood and mistreated. But when you bought the product, Amazon policies regarding updates were the same as now. Legally Amazon’s user agreement covers this, you should have read it before using their ecosystem.
Last edited by rioachim; 08-27-2018 at 06:47 AM.
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