Quote:
Originally Posted by rioachim
I’d say Amazon should not give you anything beside the standard trade-in discount. Your device broke outside the warranty period for reasons you are only implying without an accurate defect root cause. Tough luck. Buy a new one.
|
Looks like you should be working for Amazon. Chasing away customers seems to be their current policy and you could drive them no heights of "run off the customer-itis."
Good grief. ONE MORE TIME ... the action that bricked the Paperwhite was initiated by Amazon — not by the customer. You would think Amazon might want to know WHY, wouldn't you? Apparently ignorance is bliss for Amazon.
My wife's Windows 10 laptop BSODs over and over, every single time it updates. My wife has tried to turn off automatic updates. Whenever the Update dialogue comes up she tells it, "no" — but at some point Microsoft basically says "to hell with you, we're going update anyhow." And then I have to fix the computer ... again because it will BSOD, again. Every single time. So, in the world of never blaming the corporate wonks, I guess this is my wife's fault, eh?
I'm guessing you'd feel different if this happened to your Paperwhite. It's always easy to sneer at someone else's misfortune. At least it is for the self-righteous.