Thread: Troubleshooting New Paperwhite 3 - EDGE only, never 3G
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Old 08-23-2018, 04:25 AM   #11
Daveoc64
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Posts: 170
Karma: 21142
Join Date: Feb 2011
Location: Bristol, UK
Device: Kindle Oasis 3 (LTE)
Quote:
Originally Posted by stumped View Post
ok - I admit to not knowing a lot about 2g, 3g. ... but i did try a quick google and found that amazon claim to offer close to 100% 3g support for paperwhite in UK. it was specific coverage info for 3g paperwhite, not a general 3g thing. you go via the paperwhite product details web page which has a link that takes you here
https://client0.cellmaps.com/viewer....iew=intl&cov=3

only other thought iso check if there there is some setting you accidentally nudged that tells it to go 2g if the signal is stronger, or some such ?
I don't think their map is very sophisticated. They're just taking whatever all of the different global carriers tell them.

Vodafone UK has added a note to their coverage map under the 3G section:

"If your phone's over two years old, it may not connect to every bit of our 3G network. Log in to My Vodafone to see if you can upgrade now. You could leapfrog a generation to a 4G-ready phone".

https://www.vodafone.co.uk/explore/n...-map/index.htm

They don't offer an option to just show the coverage for older devices.

Looking at the diagnostics on the Kindle, it is not picking up any 3G (W-CDMA) cells at all. I have borrowed a Kindle Keyboard from a relative, and this too is only able to connect to EDGE, so I'm sure it's just the network not offering 3G on a compatible frequency anymore.
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