Quote:
Originally Posted by kcladyz
I AM SO MAD AT AMAZON I CAN SCREAM!!!
I am loosing 10% battery life overnight. And that is with the screen shut off. Today my battery went from 100% to 57% and I only read for 30 minutes. Thats 43% loss in like 10 hours! I can not get deliveries at my address. 100% of packages Amazon sends me gets stolen for their drivers just dump packages outside the office building 3 blocks away. I live in the inner city so any homeless person can just steal it so I asked to be sent to amazon locker where I can drive to whole foods and pick it up. they said no. I told them to forget it. I know the delivery will not reach me. After evry package ( 9 in a row) get lost/stolen I have no faith in getting this o me safely so i said forget it. I just have to live with a crap device I paid $300 for 
I reset it made no difference |
That's a shame Amazon won't try to send to a location that is more secure for you. Each time a package is lost of stolen it costs them, so you would think they would at least send it to a Amazon locker.
As far as the device I agree it needs to be replaced, that's a bad battery. It's a new device so they should replace it. Even if they send a refurbished device, I would take it. These devices still have new like batteries so chances are the refurbished will last much longer than the battery in the one you have now.
I would go into the chat helpline. I find them to be helpful. I like to write things out and read each word they say. Then you have a record of what was said. You can always ask for a supervisor also.