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Old 08-17-2018, 10:39 AM   #382
HLS
Wizard
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Posts: 2,133
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Join Date: May 2017
Device: Sage, Scribe, Boox Note 2 Plus, iPad Pros and Samsungs S6,S7,S8
Quote:
Originally Posted by TheSmitty View Post
Powerbanks are a great suggestion, I just got one myself for when I am traveling and out in the the world all day. However, I do not think this is a good suggestion for Kcladyz as I think she clearly has a lemon. Her shipping and delivery problem is a obstacle to be sure. I am not sure if she had done this but I would make a major complaint through CS, ask to speak to manager or something to get resolution.

I do not know why they would not ship to an Amazon locker, thank is weird. My daughter lives in a complex with same problem of delivery people placing it outside her door and the packages disappear. I told her about Amazon locker and that is what she uses and when I send care packages to her.

Their inability to work to resolve really bothers me as I have been a long time customer and fan of Amazon since they have easily resolved the few issues I have had over the years.
First they wanted me to mail my device in without shipping me a new one.
Then I changed their mind.

I live in a 3 building high rise so instead of coming to my building to deliver they go to the office 3 blocks away. Every single time they dump it outside the office building even if the office is open. I live in the inner city next to a park. Homeless people everywhere. Packages get snatched. Basically as soon as I get deliver confirm I have to run like mad 3 blocks to find my package tossed somewhere. If I’m not home at the time of delivery then I’m out of luck most of the time. I asked for at least a signature required delivery or to Amazon locker and they refused. I don’t know why. Also they have a warehouse here it would be nice to pick up direct like you now can with ups and fedex. If they used ups or fedex then I can pick up at a shipping center but here amazon uses DHL which is the worst delivery company on earth
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